Cases

How Alex works leads

Real dialogues from live CRMs and messengers. Names, phone numbers and internal client data are hidden, the rest is as is.

What usually kills a lead
Slow reply, the lead goes to whoever answered first No follow-up, the lead was simply forgotten Zero qualification, managers drown in cold leads Nights and weekends, no one to reply Language barrier
amoCRM · real estate · lead from Facebook

Instant reply and follow-up while the manager slept

An ad lead came in at night. Alex replied at once, in English, gently guided the client during the day in their time zone, found out the goal, budget and timeline, suggested areas and handed a ready client to a specialist. All in a real CRM, client data hidden.

First contactQualificationContractWon
A
Alex, bot
Deal #A1335 · WhatsApp
Hi! This is Alex from Mint Haus in Phuket. You left an inquiry, happy to help you find the right fit.23:18
today
Hi thanks. Could you share some details of properties?08:42
Happy to. Are you thinking investment, or somewhere to stay yourself?08:42
Investment for now, later to stay in08:51
Good combo, rental income now, personal use later. What is roughly your budget? A ballpark is fine.08:52
No idea of the market in Phuket09:03
Quick overview: apartments for investment start around 100-150K, yields 7-10 percent a year. Villas from 300K. Does that range work?09:04
That is ok09:15
For a quiet beach with good swimming, Nai Harn in the south is a great fit, apartments from 110-120K. Want me to connect you with our specialist for actual listings?09:16
Yes please09:18
Contact
Peter Bourke
Phone
+66 00 000 0000
Budget
200 000 USD
Source
Facebook Ads
Stage
Qualified
Handed over
09:20
Owner
Evgenia S.
WhatsApp · vehicle rental · 23:47

A night lead that did not go to a competitor

The message arrived at midnight. The manager is asleep, but Alex replies in seconds, names the price, offers a test ride and books for tomorrow.

Telegram · online school · follow-up by time zone

Three touches, and the client came back

The client asked and disappeared. Alex did not give up, gently followed up the next day, no spam, and the person came back with a question about installments.

A
Alex · Online school
bot
February 10
when does the course start and how much is it10:14
The next cohort starts on the 15th and runs 8 weeks. The price is 29,900, with installments of 5,000 a month. Want me to send the syllabus?10:14
February 11
Hi! I don't want to be pushy. If the course is still relevant, I'll send the syllabus and answer your questions.09:30
are the installments interest-free?19:05
Yes, interest-free installments over 6 months. Let me find the right format for you, which messenger is easier to continue in?19:05
Message
CRM · yacht rental · light theme

The manager got a ready, warmed-up lead

Instead of a cold "send info" the manager got a card with the budget, dates, guest count and a "hot" tag. All that's left is to pick the boat and close.

A
Deal · Catamaran rental
Hot
QualificationSource: WebsiteBot: Alex
ClientJohn Davies
DatesFebruary 12-14
Guests6 people
Budgetfrom 12,000 baht per day
Phone+66 00 000 0000
ReadinessHigh
14:02 Lead came from the website
14:02 Alex replied automatically
14:09 Qualified, handed to a manager
Alex qualified the lead: the client wants a day charter for 6 people with lunch, dates flexible. All that's left is to pick the boat and close.
E
Owner
Evgenia Semkina
2 min ago

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